The Alpaca Place Commitment

The Alpaca Place is committed to:

Walk alongside you as you go through all stages of alpaca ownership - from deciding whether alpacas are right for you, to which alpacas are right for you, and how to care for your alpacas after purchase. We do this by:

1. providing an extensive range of pre-purchase services available to potential customers to ensure they make the best purchase choice possible.
2. ensuring that our customers receive knock your socks off after sales service.
3. providing free training to help you care for your alpacas, and on how to handle them to maximise your enjoyment of these marvellous animals

Please scroll down the page to see what our commitment to you entails - we are proud to walk beside you as you develop your alpaca interest - whatever path you choose to take. We will maintain our commitment to your welfare for as long as you wish to take advantage of it.

 Our Philosophy

Alpacas should be easy to catch, handle, halter and lead. We have instigated a training programme to ensure well-trained alpacas.

We offer our customers free training sessions where they can learn to handle their alpacas in a manner which will keep them easy to catch and handle. This leads to greater pleasure for you as a new alpaca owner - the value of being able to interact with your alpaca goes beyond price! Don't be disappointed - ensure both you and your new pet have the confidence to work together - visit our farm and see the difference our commitment to have easily handled animals makes.

Alpacas for Sale

Whether you prefer pets or breeding stock, The Alpaca Place has a selection of alpacas to choose from. We have a choice of budget priced animals through to better quality alpacas. Our alpacas range from dazzling whites to lustrous blacks, with all the colours in between - glorious fawns, handsome browns and from time to time the ever popular fancies - the magnificent multi-colours. We know their health and breeding history - they have been bred or farmed by us or our customers. Add to this the power of pedigree - we select our matings carefully, to ensure internationally recognised quality alpacas are included in the pedigree of the alpacas we breed. Whatever you need, we will do our best to meet that need!

Finance

We offer an interest-free Extended Purchase options to help get you started. Extended Purchase options are available on selected alpacas, with repayment terms negotiable, from 3 months to 1 year.

Agistment

So you want to get started now - but are still looking for your dream property? We offer short term (up to 12 months) agistment (boarding) services - with vaccinations and ongoing general maintenance inclusive in this fee. At The Alpaca Place we maintain alpaca-friendly pasture, and alpaca health and welfare is our highest priority - AND our alpaca-oriented vet is just minutes away. This option is available for our purchasers only - talk to us about your requirements - you will be pleasantly surprised how little this outlay is!

After Sales Support

On-going support is available not only to our customers, but also to anyone who needs help with their alpacas, or with a farming-related question. Our website is one of the most comprehensive educational alpaca sites in the world, and can be accessed 24 hours a day for practical advice on all aspects of alpaca care, and on how to get started in alpacas. Our "What you should be doing now" column gives seasonal advice on farm and alpaca management.

Knock your socks off service

All alpacas born at The Alpaca Place are halter trained before sale (does not apply to cria sold "at foot"), and we will teach you how to handle your alpaca so that you can enjoy your pet at close range. We offer free personalised training sessions where you will get individual attention and training. We periodically run workshops on alpaca and farm management - and wherever possible these are free to our customers.

A newsletter is issued to our customers from time to time reminding them when seasonal activities should be taking place, how to keep your alpaca healthy and avoid health problems, and we will advise you of options for using the fleece that your alpaca will provide once a year.

If you plan to breed alpacas, we will provide advice and help in setting goals and developing breeding plans to ensure the long-term success of your new venture.

Specialist Expertise

We provide ongoing support and advice and will always do our best to help - we can be contacted by your choice of phone or email.

Stud Services

All our Studs are certified and 100% owned by The Alpaca Place. They are always available on farm. We offer stud services from males of excellent background and genetic variety - from animals of full Peruvian ancestry that incorporate the bloodlines of the two most respected Peruvian studs - Accoyo and Alianza, to the genetic diversity of animals of mixed Peruvian and Chilean descent. We offer customers a discount on stud fees for our customers, and wait - theres more: we offer bulk discounts on a sliding scale dependent on the number of females booked - and if you purchased your female from us, you can claim both bulk and customer discounts!

Live Cria Guarantee

We offer an exceptional live cria guarantee when you choose one of our studs - we not only offer a free remate if your cria fails to survive the birthing process, but extend the guarantee period to one month after birth.

On-Site property layout & needs assessment

A peace of mind farm inspection service is available to customers and intending customersWe will visit your property and advise on the suitability of your existing land and facilities for farming alpacas. We will help you develop a plan to adapt or organise a farm layout and advise on siting pens, gates and fences to enhance animal flow; shelters, and where to plant shelter trees.

This service is limited to the Wairarapa district, but if you live further afield we can still help with planning suggestions using aerial photographs (which you can from your local council).

Shearing

We can advise on where to contact a Shearer who operates in your area. Most alpaca shearers operate mobile plants and come right to your property. At The Alpaca Place we shear in late Spring and you are welcome to attend so you know what to expect when the Shearer calls at your place! Take the opportunity to see how to flow animals through from the paddock, to the holding pens to the shearing table, to release.

Health & Fertility Guarantees

We will supply a free Veterinary Health Check for all alpacas sold for more than $4000. Immature animals sold as future breeding stock have a fertility guarantee that they will produce live offspring, while potential Stud Males have an additional guarantee that they will pass Certification Standard.

Insurance

We are not insurance agents - we stick to what we do best (breed alpacas). However, we can organise insurance - with a genuine Livestock Insurance Agent - on your behalf should you desire it, or if you are purchasing an alpaca using our interest free Finance scheme.

Advisory Service

For anyone who wants to know more about alpacas and how to farm them we offer free advisory workshops that will help you make an informed decision on purchasing, or on how to farm these amazing animals - which are truly the stockmans dream! Our workshops are intended to help you become confident about the benefits of owning alpacas, how to go about buying the most suitable animals for your purposes, and how to manage them well once you own them.

 

In accordance with our goal of providing outstanding customer service, the following services are available on a Customer-only basis:

  • Weaning & Halter-training service

  • o For many people weaning time is difficult due to having insufficient land, insufficient animals, or due to lack of knowledge, expertise or the time necessary to halter train their cria. For a modest fee, you can leave your cria at The Alpaca Place for 6 weeks while we wean and halter train him/her. Customers, please contact us for details.

  • Marketing on your behalf:

    • o Have alpacas to sell but don't know how to go about it? We have an on-farm marketing service where we will halter train (if necessary), market and sell your alpacas for you. Please contact us for details.